Stock Clerk Job Profile and Description

Stock Clerk Job Profile and Description

Stock Clerks play an important function in the vibrant manufacturing, warehousing and retail industries. A stock clerk’s job is to ascertain that supplies in the storehouse are relocated to their apt destination – whether it is the retail store or the end customer. Even in the contemporary world where technology is mechanizing physical labor, stock clerks are still required, for their expertise in retailing

Duties and Responsibilities

• Responsible for ordering, receiving, opening, storing and replenishing the supplies and merchandise of the store.

• Keeping and maintaining and inventory records of the goods.

• Checking all the supplies and reporting damage and loss and replenishing the shortage of the same.

• Interacting with customers in the store and assisting in packing of their purchases.

• Labeling and attaching price tags to goods and maintaining records of the same

• Handling a variety of goods – perishable and non-perishable.

• Making reports for monthly and annual evaluation of inventory sales.

• Coordinating with store managers and sales teams and helping with organization of sales promotion events etc.

Skills and Specifications

• Should have strong communication and interpersonal skills and abilities.

• Ability to effectively organize and network in accord with the store staff and sales teams of the establishment.

• Self-motivated and independent worker.

• Should be an efficient time manager and have the ability to meet deadlines and targets.

Education and Qualifications

• High school graduate or a GED equivalent from a certified college.

• Bachelor’s or an associate degree in retailing, merchandising, supply chain management or any related scholastic discipline from an accredited institution

Receiving Supervisor Job Profile and Description

A Receiving Supervisor controls a company’s storehouse and allocation of goods and supplies. This role is typically that of administration and organization and overseeing the smooth functionality of all activities and the compliance of norms related to the same. The position of a receiving supervisor is of immense importance in the export and retail management businesses

Duties and Responsibilities

• Leading a team of receiving clerks and supervising their workings.

• Maintaining and overseeing the records of all received goods and supplies.

• Supervising the orderly stocking and arrangement of consignments in the warehouse

• Organizing the shifts and delegating work to subordinates.

• Verifying received materials with the invoice orders.

• Ensuring the compliance of safety norms in the warehouse.

• Synchronizing with suppliers on the subject of the shipments and delivery of orders.

• Conducting recruitment, regular training and workshops for the staff

• Ensuring the compliance of all legal and completion of necessary paper work for the receipt of goods.

• Coordinating activities with the purchase department of the organization.

Skills and Specifications

• Should have strong communication skills and the ability to use a PC.

• Strong interpersonal skills and the ability to efficiently network and coordinate processes with suppliers.

• Ability to delegate, supervise and evaluate the workings of subordinates.

• Good decision-making abilities and leadership and motivational skills.

Education and Qualifications

• High school graduate or a GED equivalent from an accredited institution.

• Bachelor’s or an associate degree in logistics, warehousing, retail, stock taking, supply chain management or any related field of study.

Receiving Handler JD

Receiving Handler Job Profile and Description

Receiving Handlers primarily work in shipping docks and warehouses for receiving, storing and delivering goods and supplies to organizations. The Receiving Handler of a business ascertains the course of materials through the supply chain and is accountable for assisting with the efficient functioning of the distribution center. This position also requires the candidate to coordinate work with other departments of the establishment

Receiving Handler Job Description

Receiving Handler Job Profile and Description

Receiving Handlers primarily work in shipping docks and warehouses for receiving, storing and delivering goods and supplies to organizations. The Receiving Handler of a business ascertains the course of materials through the supply chain and is accountable for assisting with the efficient functioning of the distribution center. This position also requires the candidate to coordinate work with other departments of the establishment.

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Duties and Responsibilities

• Overseeing the proper loading, unloading and handling of goods and materials.

• In charge of receiving supplies and materials into the storehouse.

• Validating the received materials and goods with the invoices to ascertain the precision of the goods delivered.

• Ensuring the completion of all paper work relating to the received goods and processing the bills of lading etc.

• Ensuring the proper handling and stocking of goods, in compliance with warehousing and storage norms.

• Monitoring the storehouse records and inventory and filing reports of discrepancies in quantities and damages to the supervisor.

• Coordinating with suppliers regarding the shipments and delivery of orders.

Skills and Specifications

• Should have strong communication skills – written and verbal, and should have basic computer skills.

• Ability to efficiently coordinate functions with suppliers and the purchase departments of the organization.

• Knowledge of inventory management and legal procedures of receiving materials.

• Ability to effectively and efficiently manage time and targets.

Education and Qualifications

• High school graduate or a GED equivalent from an accredited institution.

• Bachelor’s or an associate degree in retailing, warehousing, stocktaking, supply chain management or any related field of study

Receiving Clerk Job Desc

Receiving Clerk Job Profile and Description

Receiving Clerks are also widely known as shipping clerks and are a vital part of manufacturing, retailing, export and aviation companies. A receiving clerks are entry rank positions where in a candidate requires working under the vigilance of a receiving associate or a receiving supervisor, they require working in dynamic and evolving conditions and complying with necessary safety, handling and legal procedures for work

Duties and Responsibilities

• Efficiently following the orders of the supervising authority and reporting to the same.

• Counting, sorting, and weighing all inbound goods and authenticating the receipt of the same in accord with the shipping note.

• Inspecting the received goods, making note of any damages and discrepancies, and immediately reporting the same.

• Keeping a record of all received goods

• Proposing suggestions to the supervisor with regard to the documentation, storage and procurement of goods.

• Coordinating with the transporter and other workers of the organization for smoothly receiving of goods.

• Completing all legal formalities, procedures and paper work for receiving the goods.

Skills and Specifications

• Should have strong communication skills and the knowledge of using a PC for data entry.

• Ability to efficiently coordinate workings with internal and external workers of the company.

• Knowledge of the safety, legal and handling procedures of goods.

• Ability to effectively manage time and take orders.

Education and Qualifications

• High school graduate or a GED equivalent from an accredited institution.

• Bachelor’s or an associate degree in retailing, merchandising, stocktaking, supply chain or any related field of study

Receiving Associate JD

Receiving Associate Job Profile and Description

A Receiving Associate is one who is responsible for the receiving the merchandise and inventory of an establishment and completing all necessary legal paper work relating to the same. Receiving associates also require supervising the stocking and storage of goods and other related functions. Such profiles are usually associated with retail and merchandise industries, manufacturing firms and export related companies

Duties and Responsibilities

• Coordinating with purchase officers and suppliers for the receiving of supplies.

• Validating the documents and reports in accord with the unloaded merchandise.

• Making note of any damaged goods or any other discrepancies and reporting the same to the supervising authorities.

• Managing all the stock records and inventory lists.

• Systematically handling and storing all the received goods.

• Initiating and executing all safety procedures and standards with regard to the storage and receipt of merchandise.

• Maintaining a counting cycle and keeping a record of all labels and tags of the received goods.

Skills and Specifications

• Should have strong written and verbal communication skills.

• Ability to efficiently coordinate with internal and external factors of the company.

• Knowledge of the safety and legal procedures for handling and receiving goods.

• Ability to effectively manage time and resolve crises.

Education and Qualifications

• Bachelor’s or an associate degree in administration, supervision, retailing, merchandising, stocktaking or any related field of study.

• Post Graduate degree or a certificate in material management, retailing, inventory management, commodity procurement or any related field, with an about 2 years experience in the field of receiving transported goods

Merchandise Coordinator Job Profile and Description

Merchandise Coordinator Job Profile and Description

The job of a Merchandise Coordinator is that of assisting the retail managers in servicing customers, procuring products and helping in administering and coordinating store related functions and activities. A merchant coordinator’s profile also requires him to ensure that the stores are well stocked and the quality and trend of the merchandise are up to date.  Such jobs are most prevalent in the retail industry.

Duties and Responsibilities

• Selecting inventory and merchandise for the store.

• Negotiating and tying up with vendors and suppliers for procurement for inventory for the stores.

• Planning the display and presentation of merchandise in stores

• Formulating strategies to promote store sales.

• Planning promotional and sale events.

• Maintaining a record of the entire store inventory and replenishing the stock as per requirement.

• Interacting with customers and obtaining their feedback on the merchandise.

• Assessing and evaluating the sales of the store and formulating regular review reports.

Skills and Specifications

• Should have strong written and verbal communication and conciliation skills.

• Ability to network and deal with merchant vendors.

• Powerful leadership abilities and motivational skills.

• Creativity and the ability to develop innovative strategies for the company.

• Ability to effectively manage time and meet all deadlines and targets.

Education and Qualifications

• Bachelor’s degree in administration, management, retailing, merchandising, marketing or any related field of study.

• Post Graduate degree or a certificate in material management, retailing, inventory management, merchandising or any related field, with an about 3 to 7 years experience in the field of merchandising and sales

Material Manager JD

Materials Manager Job Profile and Description

Typically, a Materials Manager is also referred to as a purchase manager and is liable for planning, procurement, storage, control, and distribution of goods and synchronizing all work functions with the purchasing department and vendors. Quality maintenance and budget compliance also fall under the purview of the Material Manager’s profile. Material Managers are mostly required in retail industries, warehouses and export related businesses.

Duties and Responsibilities

• Conducting market survey and analysis of material cost and prices.

• Planning and making budget for procuring materials.

• Coordinating and negotiating with vendors for price and procurement.

• Organizing and supervising the shipping and receiving of all materials.

• Developing procurement plans, assessing transportation, and carting of materials.

• Formulating of contracts and release of orders to suppliers.

• Managing records of all stock and inventory.

• Making assessment reports of availability, price, market survey and supply of material.

• Maintaining the standard and quality of goods and materials.

• Recruitment of materials staff and organizing of necessary training for them.

Skills and Specifications

• Should have strong communication and negotiation skills.

• Ability to network and deal with vendors and suppliers.

• Strong leadership abilities.

• Analytical skills and the ability to skillfully plan and organize functions.

• Supervising and delegating work to subordinates and ability to evaluate their performance.

Education and Qualifications

• Bachelor’s degree in administration, material management, logistics, supply chain or any associated field of study.

• Post Graduate degree in material management, retailing, operations, inventory management, or any related field, with a minimum 2 to 3 years experience in material procurements

Inventory Specialist JD

Inventory Specialist Job Profile and Description

The job of an Inventory Specialist involves administration, management and supervision. This is a specialized profile in which, an individual is required to multi-task and adjust to the workings of a dynamic environment. He/she is also liable to look into all inventory management functions while coordinating with internal as well as external sources of the organization

Duties and Responsibilities

• Coordinating inventory requirements and procurement details with vendors and customers.

• Making inventory budgets and maintaining the stock ratio of the organization.

• Supervising the inventory cycle counting.

• Accounting and Reporting of inventory surplus, product returns, and any damages.

• Evaluating the cost movement of company products and assessing the purchase and invoice details.

• Replenishing stock in the warehouse and filling of order forms.

• Forecasting and estimating the potential stock requirements, based on sale reports.

• Tracking the transportation and distribution of inventory.

• Maintaining and overseeing the records of all stocks and compiling evaluation reports.

• Conducting a daily audit of inventory.

Skills and Specifications

• Knowledge of using barcode equipment.

• Knowledge of operating a PC and working on inventory software and programs.

• Should possess strong calculative and analytical skill sets.

• Ability and effectiveness to manage time to meet required deadlines.

• Good written and verbal communiqué expertise for networking and synchronizing work.

Education and Qualifications

• Bachelor’s degree in administration, material management, logistics, supply chain or any related field from an accredited institution.

• Post Graduate degree in supply chain, retail, operations, inventory management or any related field, with a minimum 2 years experience in stock management

Inventory Coordinator Job Profile and Description

The profile of an Inventory Coordinator is that of managing and controlling of all the inventory and stock of the company and channelizing the distribution of the same. This job requires organizing, planning and timely allocation of goods in accordance with the budgetary limits. Inventory coordinators are mostly required in warehouses, industrial units and retail stockrooms.

Inventory Coordinator Job Description

Inventory Coordinator Job Profile and Description

The profile of an Inventory Coordinator is that of managing and controlling of all the inventory and stock of the company and channelizing the distribution of the same. This job requires organizing, planning and timely allocation of goods in accordance with the budgetary limits. Inventory coordinators are mostly required in warehouses, industrial units and retail stockrooms.

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Duties and Responsibilities

• Checking the inventory list of products and maintaining adequate inventory levels in the warehouse.

• Keeping track of all inventory for transportation.

• Assigning tags and labels for all housed merchandise.

• Making note of damaged, lost and stolen goods.

• Coordinating with material managers, retail managers and purchase managers for the procurement and channelized distribution of inventory.

• Monitoring the inventory turnover ratio.

• Ensuring the compliance of Occupational Safety and Health Administration rules and norms (OSHA) of all workers in the warehouse.

• Making sure the proper and systematic handling of all inventories in the warehouse.

Skills and Specifications

• Knowledge and understanding to work with computer inventory programs and software(s).

• Should possess good mathematical and analytical skill sets.

• Ability and effectiveness to manage time to meet set targets and deadlines.

• Good leadership skills and abilities.

• Good written and oral communication skills for interacting and coordinating work within the organizational departments.

Education and Qualifications

• Bachelor’s degree in retail, logistics, supply chain management or any related field.

• Post Graduate degree in supply chain, operations or inventory management, stocktaking or any related discipline, with a minimum 2 years experience in inventory coordination.

Inventory clerk Job Profile and Description

Inventory clerk Job Profile and Description

An Inventory Clerk is an entry-level expert recruited by an establishment to handle the day-to-day inventory responsibilities, so as to provide support to the other organizational functions. In addition to synchronizing the inward and outbound course of products, the inventory clerk is also accountable for maintaining records of quantity and value of material stocked in the establishment. Inventory clerks are required to report into the inventory assistant or the inventory supervisor

Duties and Responsibilities

• Keeping and maintaining records of all stocks and materials in the organization.

• Reporting details and damages to the supervising authority.

• Following the instructions of the inventory manager / supervisor.

• Meeting deadlines for completion of the delegated task.

• Filing product requisitions and order forms.

• Proper storage and handling of the received stock

• Ensuring cleanliness and proper organization of the stock rooms.

• Placing tags and labels on the inventory stock

• Ensuring proper packaging of the outbound stock.

• Preparing reports of inventory balances, price lists, and any shortages.

• Coordinating with team members and other internal departments of the organization.

Skills and Specifications

• Should possess strong analytical skills.

• Ability to manage time efficiently and effectively.

• Should possess the skills of being a good team worker.

• Good interpersonal skills for interacting and coordinating work within the departments of the organization.

• Should possess good mathematical, statistical and analytical abilities.

Education and Qualifications

• High school degree or an equivalent qualification.

• Diploma or certification in logistics and supply chain, or any other related field

Inventory Assistant Job Profile and Description

Inventory Assistant Job Profile and Description

Inventory assistants are accountable for managing the inventory that industries vend for operational purposes. This profile also requires the candidate to assist in the stocktaking, monitoring inventory and keeping record of the companied inventory. The inventory assistant usually reports to the inventory manager and is also liable for maintaining the inventory levels of the organization.

Duties and Responsibilities

• Planning and implementing stocktaking and enlisting activities.

• Compiling inventory report and lists for review and records.

• Maintaining necessary levels of inventory stock.

• Inputting inventory data into computer programs for maintaining organized records and archives.

• Making checklists for assistance in checking received and shipped goods.

• Counting and sorting of stocks.

• Assisting in packaging and shipping of inventory.

• Reporting any discrepancies or damage in stocks to the inventory manager.

• Making reports and analysis and recommending suggestion for improving efficiency.

• Replenishing the stockpile of the company.

• Coordinating with the inventory clerks and supervising their workings.

Skills and Specifications

• Knowledge of cataloguing inventory techniques and packaging of goods.

• Ability to effectively manage time and meet necessary targets.

• Should possess basic technological knowledge and the ability to operate a PC.

• Should possess impeccable organizational and time management skills.

• Strong communication and analytical skills

• Ability to work independently and coordinate with other departments of the organization.

Education and Qualifications

• High school diploma or a GED equivalent qualification

• Certification or diploma in the field of accounting, bookkeeping, invoicing or data processing.

• Working experience of at least 2 – 5 years in inventory management activities

Inventory and Invoice Clerk Job Profile and Description

Inventory and Invoice Clerk Job Profile and Description

The role of an Inventory and Invoice Clerk is that of maintaining inventory management, stock taking and accounting records. An invoice clerk requires working under the supervision of an office manager and ensuring the seamless recording of trade and non-trade receivables. Inventory and invoice clerks are mostly required at warehousing, shipping and other manufacturing industries

Duties and Responsibilities

• Making and maintaining daily inventory entries and generating invoices.

• Checking for any discrepancy in records and reporting to the supervising authority

• Maintaining records for reviews and annual reports.

• Keeping a record of all generated invoices.

• Coordinating with internal departments and staff for procurement of data.

• Maintaining archived records in accord with the policies and in conformity of the State and Federal laws.

• Proper maintenance of all invoice and inventory records for audit purposes.

• Analyzing information and preparing reports.

• Selecting proper records for obliteration based on Retention Guidelines.

• Ensuring timely entry of all data and upkeep of records.

• Assigning a suitable archival method and integrating all the company inventories for convenient viewing.

Skills and Specifications

• Knowledge of accurately calculating and number crunching.

• Ability to make and maintain computer records and entries.

• Understanding and ability to analyze invoicing data.

• Ability to analyze and interpret statistical data.

• Should effectively manage time and meet necessary deadlines.

Education and Qualifications

• High school diploma or any equivalent qualification.

• Bachelors’ degree or Diploma certificate in accounting, bookkeeping, invoicing, data processing.

• Candidates with 1 – 2 years of prior invoicing experience would be preferred

Forklift Operations Supervisor Job Profile and Description

Forklift Operations Supervisor Job Profile and Description

The role of a Forklift Operations Supervisor is to look into the maneuvering and movement of industrial equipment for the transfer of goods and material into warehouses. The supervisor is also responsible for the maintenance, repair, and service of all such equipments. Forklift operation supervisors are typically required in shipping docks, warehouses, airports, manufacturing sites and other related industries

Duties and Responsibilities

• Performing routine checks and inspection of forklift equipment.

• Assigning and supervising the work of forklift operators.

• Ensuring to meet deadlines for transfer of goods and materials.

• Coordinating with warehouse managers for the unloading and loading of material.

• Ensuring and following safety measures and regulations for forklift operators.

• Maintaining records of the weight, labels and tags of all lifted goods.

• Managing all inventory records.

• Ensuring the cleanliness and smooth operation and handling of materials during transfer.

• Keeping records of damaged goods and material.

• Conducting regular training and exercises for forklift operators.

• Evaluating the work and performance of forklift operators.

Skills and Specifications

• Good teamwork and leadership skills.

• Good physical health and ability to manage stress.

• Ability to effectively manage time and meet necessary targets.

• Knowledge and capacity to efficiently delegate work.

• Analytical and operational skills and the ability to adapt in a fast pace work setting.

Education and Qualifications

• Bachelor’s degree in operation management or a related field.

• Diploma or certificate in supply chain / operations management with a prior knowledge of operating forklifts.

• Experience of 3 – 4 years as a forklift operator is an added advantage

Whole Sale Manufacturer JD

Wholesale Manufacturer Job Description

A wholesale manufacturer is a person who manufactures goods in large quantities for sale. They directly deal with wholesale suppliers and sell the product manufactured by them. They need to convince the wholesale suppliers to sell the good manufactured by them

Wholesale Manufacturer Job Description

Wholesale Manufacturer Job Description

A wholesale manufacturer is a person who manufactures goods in large quantities for sale. They directly deal with wholesale suppliers and sell the product manufactured by them. They need to convince the wholesale suppliers to sell the good manufactured by them.

Duties and Responsibilities:

• A wholesale manufacturer has to manage and monitor the business with effective result.
• Their job is to recognize the preference and taste of the consumers to sell the kind of products manufactured by them.
• They also have to supervise and co ordinate the activities of the workers at the manufacturing unit.
• Their job is also to assign specific duties to the workers to ensure smooth running of the warehouse.
• They should also plan the distribution chain of the product.
• They also have to ensure that all the employees know that how to run an equipment effectively.
• They should keep a track of the goods stocked in the warehouse.
• Their job is to maintain track of all the goods manufactured.
• A wholesale manufacturer also has to maintain a record of the wholesale supplier.
• They have to ensure the quality of the product manufactured.

Skills and specifications:

• A wholesale manufacturer should have a good analytical mind.
• They should have the ability to solve problems.
• They should have good communication skill and interpersonal skills.

Education and Qualifications:

Though there are no specific education requirements for an individual to become a wholesale manufacturer but a degree or a certificate in management will surely prove to be beneficial.

Whole Sale Distributor JD

Wholesale Distributor Job Description

An individual who is a mediator between the manufacturer and the wholesale seller and is involved in selling of goods manufactured by a wholesale manufacturer to the wholesale seller is known as a wholesale distributor a wholesale distributor can be an individual or a company as well.

Duties and Responsibilities:

• A wholesale distributor has to contact the manufacturer whose products he wants to purchase and inquire about the rates.
• His duty also includes generating and confirming the purchase orders.
• A wholesale distributor should maintain a vendor file which contains the current prices of the products and the product information.
• He may also have to prepare reports, financial statements, invoices, memos and financial statements.
• They have to respond to any query raised by the client.
• They have to sort the products purchased from the wholesale manufacturer and distribute them to wholesale seller.
• They also have to try to convince the wholesale sellers to stock the product purchased from a wholesale manufacturer.
• Their job is also to check the quality of the product and whether there are any damaged goods.
• They have to make a list of the products purchased from the manufacturer.

Skills and specifications:

• Needs to possess a strong decision making and problem solving skill.
• Needs to have good salesmanship skill.
• Should have good analytical skills to understand the demand of a certain product.
• Needs to have good convincing skills to convince the customers to purchase a certain product.

Education and Qualifications:

A business or a marketing degree is necessary to become a wholesale distributor.

Whole Sale Supplier JD

Wholesale supplier Job Description

A wholesale supplier is usually a person who acts a mediator between a manufacturer and a retail store outlet. It is not necessary that a wholesale supplier has to be an individual; it can also be a company. They analyze the economic condition of a market and always deal with sale of wholesale goods.

Duties and Responsibilities:

• A wholesale supplier needs to survey the market and follow the market trends to understand the customer requirements.
• It is necessary for him to plan the budget for purchasing. He may also have to look for funding sources for the initial capital and make a calculation of the investment required.
• A wholesale supplier’s job is also to check whether the procured goods have any damage or discrepancies in terms of the quality.
• It is his job to procure the current wholesale practices and trends.
• A wholesale supplier also has to do negotiations in terms of the price, discounts and arrangements for transport.
• It is also his job to maintain a record of all the purchased goods and the inventory.

Skills and specifications:

• It is very important for a wholesale supplier to have good written and verbal communication skills.
• He should have the knack to negotiate the purchase price or the discounts offered.
• He should also have good analytical skills to understand market trends.

Education and Qualifications:

It is not necessary to have any specific degree to become a wholesale supplier, but it is always better to undergo training courses or obtain a degree in merchandise management.

Whole Sale Dealer JD

Wholesale Dealer Job Description

A wholesale dealer is a person who sells various products at wholesale price. They act as mediator between the manufacturer and the wholesaler. They buy products from the manufacturer and then sell the products to the wholesaler.
Duties and Responsibilities:

• A wholesale dealer has to determine whether there is need for a certain product in the market or the product with which they are planning to deal. As  result they may have to study and do research on the market
• Their job also includes searching for a company from which the product can be purchased.
• A wholesale dealer also needs to keep a track of every sale made.
• It is essential for a wholesale dealer to make business plans. This helps in accomplishing business goals.
• They have to execute and close deals based on the requirement of the market.
• They have to build and maintain good relationship with clients to generate profit.
• They have to keep track of the current market expectations.
• A wholesale dealer may have to prepare reports to understand market trends.
• Their job also includes preparing a business plan in order to set goals for business.

Skills and specifications:

• It is very important for a wholesale dealer to have good analytical skills to analyze the market.
• They should have skills related to execution of deals.
• They should have good spoken communication skills and it is an advantage if they have good knowledge of the local language.

Wholesale Dealer Job Description

Wholesale Dealer Job Description

A wholesale dealer is a person who sells various products at wholesale price. They act as mediator between the manufacturer and the wholesaler. They buy products from the manufacturer and then sell the products to the wholesaler.
Duties and Responsibilities:

• A wholesale dealer has to determine whether there is need for a certain product in the market or the product with which they are planning to deal. As  result they may have to study and do research on the market
• Their job also includes searching for a company from which the product can be purchased.
• A wholesale dealer also needs to keep a track of every sale made.
• It is essential for a wholesale dealer to make business plans. This helps in accomplishing business goals.
• They have to execute and close deals based on the requirement of the market.
• They have to build and maintain good relationship with clients to generate profit.
• They have to keep track of the current market expectations.
• A wholesale dealer may have to prepare reports to understand market trends.
• Their job also includes preparing a business plan in order to set goals for business.

Skills and specifications:

• It is very important for a wholesale dealer to have good analytical skills to analyze the market.
• They should have skills related to execution of deals.
• They should have good spoken communication skills and it is an advantage if they have good knowledge of the local language.

 

Education and Qualifications:

Though there is not any specific degree or qualification required to be a wholesale dealer but an educated individual will surely have an edge over the others.

Whole Sale Seller JD

Wholesale Seller Job Description

A person selling merchandise to retailers and various other businesses is known as a wholesale seller. He makes the job of a retailer easy as the retailer does not have to deal with hundreds of manufacturers. A wholesale seller is not restricted to one type of industry and sells the same kind of product of different companies.

Duties and Responsibilities:

• A wholesale seller supplies various products to retailers. They deal directly with the retailers.
• Their duty is also to check the stock and if required record items.
• Wholesale sellers selling electronic and mechanical products also help in installing and maintaining it.
• They have to streamline the inventory and also keep the system in order.
• Some wholesale sellers also suggest the kind of advertising technique required or how to display a product.
• At the end the day a wholesale seller sometimes needs to keep a track of the total sales done and the expenses incurred.
• Some wholesale sellers arrange credit terms for customers as well.
• In order to keep pace with competition, they have to attend seminars, conventions and sales meetings.

Skills and specifications:

• A wholesale seller should be flexible, as their job may not have fixed working hours.
• They should have good servicing skills in order to stay ahead in the competition.
• They should be able to bear pressure and meet deadlines.

Education and Qualifications:

It is not necessary for a wholesale seller to have any specific degree, but wholesale seller selling technical products may be required to have an engineering degree or a technical training.

Whole Sale Buyer JD

The job of a Wholesale Buyer is to purchase merchandise and supplies and resell the same to customers. Individuals for such profiles can either be self employed or recruited by retail outfits. This job requires expertise in diverse fields and the potential for conducting administrative and management related organizational activities seamlessly. Experience, skill and the ability to adapt to the workings of a dynamic scenario are essential for this job.
Duties and Responsibilities

• Surveying the market, purchase trends and customer requirements.
• Placing orders for goods and merchandise with manufacturers and suppliers.
• Negotiating prices, discounts and transportation arrangements for procuring the merchandise.
• Planning purchasing budgets and finances.
• Recommending and defining mark up margins for reselling of the goods.
• Resealing payments to suppliers, vendors and manufacturers for the purchase of the merchandise.
• Inspecting the procured goods for any damages, loss, discrepancies and for ensuring quality.
• Assigning work to assistants and staff personnel and evaluating their performances.
• Organizing training activities.
• Procuring customer feedback and preferences from the customer service and sales teams.
• Maintaining a record of all the inventory and stock purchased.

Skills and Specifications

• Should possess excellent written and verbal communiqué abilities.
• Ability to interact and negotiate with vendors, suppliers and manufacturers.
• Knack of leading, supervising and motivating subordinates.
• Strong analytical and organizational abilities.

Education and Qualifications

• Bachelor’s degree, in retailing, merchandise management, sales or other discipline from an accredited institution.
• Post Graduate degree or diploma in retailing, sales, merchandising or any related scholastic discipline with 3 – 5 years experience in the pertaining field.

Sales & Marketing Executive JD

Title: Sales and Marketing Executive
Reports to: Sales and Marketing Director, Newtown.
Based at: Sparkly New Products Co Ltd, Technology House, Newtown.
Job purpose:
To plan and carry out direct marketing and sales activities, so as to maintain and develop sales of SNP's ABC machinery range to UK major accounts and specifiers, in accordance with agreed business plans.
Key responsibilities and accountabilities:

1. Maintain and develop a computerised customer and prospect database.
2. Plan and carry out direct marketing activities (principally direct mail) to agreed budgets, sales volumes, values, product mix and timescales.
3. Develop ideas and create offers for direct mail and marketing to major accounts by main market sector and SNP's ABC products.
4. Respond to and follow up sales enquiries by post, telephone, and personal visits.
5. Maintain and develop existing and new customers through planned individual account support, and liaison with internal order-processing staff.
6. Monitor and report on activities and provide relevant management information.
7. Carry out market research, competitor and customer surveys.
8. Maintain and report on equipment and software suitability for direct marketing and sales reporting purposes.
9. Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
10. Manage the external marketing agency activities of telemarketing and research.
11. Attend training and to develop relevant knowledge and skills.

Scale and territory indicators:
Core product range of four ABC machines price range £50 to £250. Target sectors: All major multiple-site organisations having more than 1,000 staff. Prospect database c.10,000 head offices of large organisations. Customer base of c.150 large organisations. Typical account value £20-50k pa. Total personal revenue accountability potentially £4.5m. Territory: UK.
(date and reference)

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More job description typical responsibilities are listed at the foot of this page.
If you are recruiting to fill a role it is important to formulate a person-profile to help with job advert wording; psychometric profiling; shortlisting; interviewing points to assess; and final selection.

person-profile template:

• Personality
• Personal Situation
• Specific Job Skills
• Computer Skills
• Literacy and Numeracy
• Commercial Skills
• Management Ability

An example is shown here for the role above:

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sample person-profile

Person profile - Sales and Marketing Executive
Personality: Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. A natural forward planner who critically assesses own performance. Mature, credible, and comfortable in dealing with senior big company executives. Reliable, tolerant, and determined. Empathic communicator, able to see things from the other person's point of view. Well presented and businesslike. Sufficiently mobile and flexible to travel up to a few days a month within the UK. Keen for new experience, responsibility and accountability. Able to get on with others and be a team-player.
Personal Situation: Must be mature and domestically secure. Able to spend one or two nights away per month without upsetting domestic situation. Able to commute reliably to office base. Able to work extended hours on occasions when required. May be striving financially but not desperate or in serious debt. Must have clean or near clean driving licence.
Specific Job Skills: Able to communicate and motivate via written media. Understands the principles of marketing and advertising cost-effectiveness, including market sector targeting, product offer development, features-benefits-solutions selling, cost per response, cost per conversion, etc. Appreciates need for consistency within company's branding and marketing mix, especially PR and the Internet. Experience of managing marketing agency activities useful.
Computer skills: Must be adept in use of MS Office 2000 or later, particularly Excel and Word, and ideally Access or similar database to basic level, Internet and email.
Literacy and Numeracy: Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations, depreciation, capital and revenue expenditure, cash-flow, overheads, etc. Must be a very competent writer of business letters, quotations and proposals.
Business and Selling Skills: Must be an excellent face-to-face and telephone communicator. Able to demonstrate success and experience managing major accounts customers and large contracts or even a business, particularly achieving genuine sales development. Ideal background would be in business support services; experience of washroom and contract cleaning industries would be particularly helpful. Experience of tenders would also be useful.
Management Ability: Though internal staff management is not initially part of the job, responsibility and opportunity could grow with the development of the business, for example the prospect of recruiting and managing support telesales staff. Some people-management skills, experience and natural ability will be useful.

PC Network TECH JD

Job Description

Job Title:		Personal Computer Network Tech
Department:		Information Services
Reports To:		Director of IS
FLSA Status:		Non-Exempt
Prepared By:		Connie Smith
Prepared Date:		January 4, 2005
Approved By:		Stephanie Jones
Approved Date:		January 12, 2005

SUMMARY
Installs, configures, and troubleshoots computer networks and associated assemblies by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Performs network troubleshooting to isolate and diagnose common network problems.
Upgrades network hardware and software components as required.
Installs, upgrades, and configures network printing, directory structures, rights, security, and software on file servers.
Provides users with network technical support.
Responds to the needs and questions of users concerning their access of resources on the network.
Establishes network users, user environment, directories, and security for networks being installed.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Certified Netware Engineer (CNE) Certificate
Licensed Microsoft Technician
HP Authorized Service Person
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit, climb or balance, and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Electrician Supervisor JD

Job Description

Job Title:		Electrician Supervisor
Department:		Production
Reports To:		Production Manager
FLSA Status:		Non-Exempt
Prepared By:		Andrew Smith
Prepared Date:		January 2, 2005
Approved By:		Ruth Jones
Approved Date:		January 15, 2005

SUMMARY
Supervises and coordinates activities of Electrician and Maintenance Electrician engaged in construction, maintenance and repair of electric power, lighting, and communication systems of buildings, factories, and transportation equipment by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Plans wiring and installation of equipment and fixtures such as motors, generators, switches, circuit breakers, and fuse boxes.
Inspects wiring and fixtures for conformance to company specifications or local electrical codes.
Studies production schedules and estimates worker hour requirements for completion of job assignment.
Interprets company policies to workers and enforces safety regulations.
Interprets specifications, blueprints, and job orders to workers, and assigns duties.
Establishes or adjusts work procedures to meet production schedules.
Recommends measures to improve production methods, equipment performance, and quality of product.
Suggests changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew.
Analyzes and resolves work problems, or assists workers in solving work problems.
Initiates or suggests plans to motivate workers to achieve work goals.
Maintains time and production records.
Estimates, requisitions, and inspects materials.
Confers with other supervisors to coordinate activities of individual departments.
Sets up machines and equipment.
Performs activities of workers supervised.
SUPERVISORY RESPONSIBILITIES
Directly supervises 14 employees in the Production Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Master's degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Automotive Service Manager JD

Job Description

Job Title:		Automotive Service Manager
Department:		Automotive Repair
Reports To:		General Manager
FLSA Status:		Non-Exempt
Prepared By:		Larry Jones
Prepared Date:		October 12, 2005
Approved By:		Anne Smith
Approved Date:		October 18, 2005

SUMMARY
Directs and coordinates activities concerned with acquisition of automotive equipment and operation and maintenance of automotive fleet repair and storage facilities by performing the following duties personally or through subordinate supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Coordinates activities of personnel conducting research and testing program on automotive equipment considered for acquisition based on such factors as operational performance, costs of operation and maintenance, operational safety, and compliance with environmental laws and regulations.
Reviews and submits staff proposals for modifications to vendor or manufacturer.
Directs procurement of all types of company owned and operated automotive equipment and materials, supplies, and parts required to maintain automotive equipment, garages, and storage facilities.
Coordinates automotive repair and maintenance services to obtain maximum utilization of automotive equipment and prevent operational delays in other departments.
SUPERVISORY RESPONSIBILITIES
Manages total of 7 employees in the Automotive Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS
Inventory Control Software
CERTIFICATES AND LICENSES
Certified Smog Tester Certificate
PHYSICAL DEMANDS
While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee is frequently required to lift up to 50 pounds. The employee is occasionally required to lift up to 100 pounds. The vision requirements include: close vision.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms.
WORK ENVIRONMENT
While performing the duties of this job the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals and risk of electrical shock.

Receptionist JD

Job Description

Job Title:		Receptionist
Department:		Operations
Reports To:		Director of Operations
FLSA Status:		Non-Exempt
Prepared By:		Richard Jones
Prepared Date:		May 23, 2005
Approved By:		Michael Smith
Approved Date:		May 29, 2005

SUMMARY
Receives callers at establishment, determines nature of business, and directs callers to destination by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Obtains caller's name and arranges for appointment with person called upon.
Directs caller to destination and records name, time of call, nature of business, and person called upon.
Operates PBX telephone console to receive incoming messages.
Types memos, correspondence, reports, and other documents.
Issues visitor's pass when required.
Makes future appointments and answer inquiries.
Collects and distributes mail and messages.
Performs variety of clerical duties.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Marketing Manager JD

Job Description

Job Title:		Marketing Manager
Department:		Marketing
Reports To:		President
FLSA Status:		Non-Exempt
Prepared By:		Michael Smith
Prepared Date:		December 1, 2004
Approved By:		Janet Jones
Approved Date:		December 15, 2004

SUMMARY
Plans, directs, and coordinates the marketing of the organization's products and/or services by performing the following duties personally or through subordinate supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Establishes marketing goals to ensure share of market and profitability of products and/or services.
Develops and executes marketing plans and programs, both short and long range, to ensure the profit growth and expansion of company products and/or services.
Researches, analyzes, and monitors financial, technological, and demographic factors so that market opportunities may be capitalized on and the effects of competitive activity may be minimized.
Plans and oversees the organization's advertising and promotion activities including print, electronic, and direct mail outlets.
Communicates with outside advertising agencies on ongoing campaigns.
Works with writers and artists and oversees copywriting, design, layout, pasteup, and production of promotional materials.
Develops and recommends pricing strategy for the organization which will result in the greatest share of the market over the long run.
Achieves satisfactory profit/loss ratio and share of market performance in relation to pre-set standards and to general and specific trends within the industry and the economy.
Ensures effective control of marketing results and that corrective action takes place to be certain that the achievement of marketing objectives are within designated budgets.
Evaluates market reactions to advertising programs, merchandising policy, and product packaging and formulation to ensure the timely adjustment of marketing strategy and plans to meet changing market and competitive conditions.
Recommends changes in basic structure and organization of marketing group to ensure the effective fulfillment of objectives assigned to it and provide the flexibility to move swiftly in relation to marketing problems and opportunities.
Conducts marketing surveys on current and new product concepts.
Prepares marketing activity reports.
SUPERVISORY RESPONSIBILITIES
Manages three subordinate supervisors who supervise a total of five employees in the Marketing Department. Is responsible for the overall direction, coordination, and evaluation of this unit. Also directly supervises two non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Master's degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

HR Assistant Job Description

HR Assistant Job Description

HR Assistant’s job entails providing a comprehensive administrative support to day-to-day operations of human resources ensuring the efficient delivery of salary payments, salary adjustments, recruitment processes, and the accuracy of employee data records. HR Assistant liaises closely with human resources department, finance and accounts department and other departments throughout the organization providing a customer focused and effective HR support service to the organization to achieve the organization goals and objectives.

Duties and Responsibilities

• Preparing and posting job advertisements, screening applications, arranging interviews, participating in selection process, and administering pre-employment tests as required.
• Providing general administrative support such as preparing correspondence, forms and reports, arranging meetings, composing regular correspondence, processing confidential reports and documents, filing electronic and hard copy, tracking deadlines, and taking down minutes as needed.
• Preparing source documentation needed for new hires, or effective changes in pay, status, or benefits.
• Establishing, maintaining and controlling personnel, employees, recruitment relations records, files, correspondence, reports, and organization charts.
• Managing sensitive and confidential matters like personnel relations, employee relations, and organizational changes, planning and protecting the security of information, data and files.
• Responding to and putting through various queries from managers and employees, and from other agencies or departments.
• Exercising individual judgment while dealing with potential or real troubles on own initiative and bringing them to manager’s attention
• Interpreting, assisting and advising employees and managers regarding cooperative agreement applications, leave management and benefit administration, and HR procedures and policies within the specified guidelines.
• Conducting research, gathering data and statistical reports, and maintaining statistical information.
• Coordinating in volunteer and staff training events or programs and recommending resources, as needed.
• Keeping up current issues and matters in the organization related to HR department.
• Administering and monitoring new hire orientation programs.
• Handling issues and inquires in unavailability of HR Manager.
• Administering driving and criminal record checks.
• Maintaining and monitoring records of exempt employee benefits and salary.
• Maintaining employee file records up-to-date by handling changes in employee status in timely manner.
• Ensuring effective reception or proper approvals on forms and enter changes in the system.
• Preparing paperwork needed to create new employee profile and to place new employee on payroll.
• Providing assistance in hiring process activities such as posting jobs on job board or website, reviewing applications and maintaining a spreadsheet on tracking an applicant.
• Helping in maintenance of employee directory and company organization charts.
• Providing assistance in monitoring employee performance appraisal process.
• Interacting with and supplying information to employees, department heads, and job applicants.

Skills and Specifications

• Effective problem-solving skills.
• Knowledge of recruitment process.
• Competent keyboard skills to produce accurate and well presented reports.
• Able to present information in forms, tables, and spreadsheets.
• Should be an effectual communicator verbally as well as through writing skills.
• Should be committed to diversity and equality culture.
• Ability to operate under immense pressure.
• Medium proficiency in Microsoft Excel, Word, Outlook, and Internet Explorer.
• Proficient with basic budget management and calculations.
• Able to deliver effective results, meet tight deadlines and targets.

Education and Qualifications

• High school diploma in Human Resource Management.
• Degree in Human Resource Management or Business Management.

Call Center Representative Job Description

Call Center Representative Job Description and Profile

Call Center Representatives, working in a call center environment, interact with the customers to deliver information in answer to general customer inquiries, invoice questions, orders, and customer complaints.  Their main aim is to project the professional organization image through telephone interaction. They handle customer complaints and offer suitable proper solutions.

Duties and Responsibilities

• Handling outbound and inbound calls from external and internal customers.
• Handling incoming requests from external customers by e-mail or fax and managing their inquiries or requests.
• Providing information on complaints regarding specific products as well as services.
• Selling products and placing customer orders in the computer system.
• Transferring customer calls with complex inquiries to appropriate staff.
• Completing call reports and logs, and researching billing issues.
• Recognizing, documenting, and informing the supervisor regarding the trends in internal and external customer calls.
• Recommending process improvements and researching misapplied payments.
• Resolving customer support related issues and providing customer with proper solution, via the troubleshooting techniques.
• Obtaining and evaluating all relevant data to handle complaints and inquiries.
• Performing customer verifications, processing orders, applications, forms, and requests.

Skills and Specifications

• Strong communication skills and basic computer knowledge.
• Flexibility, proactive and perseverance.
• Should be able to operate well under tight pressure.
• Able to juggle multiple projects simultaneously.
• Ability to type and good product knowledge.

Education and Qualifications

• High school diploma from an accredited institution.
• General education degree.
• Interest in working with customers.

Call Center Agent Job Desciption

Call Center Agent Job Description and Profile

Call Center Agents play a vital role, liaising between various customers and the business entities. They are responsible to answer to customer inquiries and questions regarding the products and services, which the organization produces or provides. Depending on the organization that provides the products, the duties and responsibilities of a call center agent differ.  Most agents perform their duties by telephone in the call center, some communicate with customers by fax, post, e-mail, or face-to-face.

Duties and Responsibilities

• Answering inbound calls and assisting customers who have particular inquiries or questions.
• Providing individualized customer service of high-standard professional level.
• Building the interest of customers in the products and services offered by the organization.
• Updating the existing database with any modifications or changes and the present status of the customers or prospective customers.
• Assisting customers of communication based organization with service queries and problems.
• Handling customers directly either by face to face, electronically, or telephone and responding to customer inquiries and questions promptly.
• Providing feedback regularly on the effectiveness and soundness of policies and procedures of the customer service department.
• Facilitating the collected competitive information to monitor business opportunities and trends.
• Checking lines and categorizing the problems and issues of the customers.
• Determining problems or issues in queries or complaints handling nature and proposing solutions for Enhancements.

Skills and Specifications

• Ability to understand as well as grasp basic customer information.
• Ability to handle diverse people.
• Ability to cope up with difficult customer situations.
• Should analyze the customer problem properly and provide logical solutions.
• Ability to make effective use of resources.
• Excellent communication, customer service, interpersonal, and typing skills.

Education and Qualifications

• High school diploma from an accredited institution.
• General education degree.
• Interest in helping customers.

Administration Job description

By the word ‘Administration’, we mean any work which is aimed at managing and performing those operations which directly or indirectlly help in the running of an organisation or company. Administration may include many sub fields but the nature of work of a person in this field always revolves around governing and directing people in order to reach a certain goal.
The duties of a person involved in administration may be different for each different organisation or work set up but in general there are various attributes that forms the part of all the administration job descriptions.
The following are a few types of job posts in this area of work:

• Operations administration job
• Business administration job
• Junior manager job
• Data entry supervisor job

Etc…
For anyone who is interested to be an administrator or be a part of the administration department of a company, the following few points shall be of help:

• For starters, it is important for the applicant to atleast hold a bachelor’s degree in administration or business administration.
• A person with an MBA degree may always be a preferred choice in comparison to someone who has only done graduation.
• Experience always counts. A person with ample experience in the field of administration will always win more points than one who doesn’t.
• The other attributes which make a good administrator are good personality, leadership skills, good interpersonal skills etc…

Search Engine Optimizer Job Profile & Description

Search Engine Optimizer Job Profile & Description

SEO is the activity of optimizing Web sites or specific pages to make them more search-engine-friendly, thus getting elevated positions in search results. This will improve the volume or quality of traffic to a web site or page from search engines’ search results. A search engine optimizer edits the contents related to a website and coding to increase its relevance to defined keywords and to remove barriers to the process of indexing activities of search engines.

Responsibilities and Duties

• Using web tools to track site traffic, rankings, and ultimately sales.
• Identifying and implementing strategies for increasing site traffic through organic search listings without being blacklisted
• Researching and resolving HTML code and content, link architecture and navigation issues
• Assisting in layout of web pages when required
• Continually monitoring organic search rankings to increase traffic and sales
• Analyzing website strategies and translating qualitative or anecdotal data into recommendations and tactics for revising the strategies
• Creating and reviewing regular sales reports for various online sites and promotions
• Researching keywords using Google, Overture, WordTracker and internal tools

Skills and specifications

• Excellent verbal and written communication skills
• Self-directed when confronted with support issues
• Ability to manage details, overall flexibility and efficient work habits

Education and Qualifications

• Excellent Internet and computer skills
• Knowledge of online marketing and search engine optimization
• Clear understanding of SEO, affiliate marketing and pay-per-click advertising
• Minimum college diploma in Information Science, Advertising, Business, Computer Science, Math, MIS, English, Journalism or Communications
• Proficient in the use of Internet Explorer and other browsers, Word, Outlook, Excel,
• Knowledge and experience with HTML and Excel

Project Coordinator

Education and Experience:

Must have a BS (CS) degree.
1-2 years working experience.

Positions:  1 Open

Responsibilities:

• Proactively coordinating projects and acting as central point of contact for the project team including client, facilitators, director, and project assistants.
• Facilitate communication between all parties involved in an implementation to ensure all clients and vendors are effectively working together.
• Ensures customer satisfaction of information technology solutions by managing the details of overall project schedules, budgets, and deliverables
• Hand over project results, draw up final project report.
• Requirement analysis.
• Scope Analysis.
• Client Coordination.
• Understanding of wireframes.
• Reviewing and formatting Technical Documentation.
• Universal competencies requiring fundamental proficiency in communication, presentation, conflict recognition, resolution, Project organization, cooperation, time management, task planning and prioritizing, economic decision-making, data protection, security, documentation, standards and quality assurance
• Produce technical, business and economic feasibility studies for project ideas.
• Identifying, developing and maintaining stakeholder relationships
• Contributing to meeting and workshop design
• Managing Project Assistants in their day to day work
• Previous Experience with wireframe designing is a plus.
• Be responsible for your own administration, including paperwork and filing.